Klaviyo · Email Marketing

KLAVIYO WELCOME
SERIES TEMPLATE

A 5-email welcome sequence that turns new subscribers into first-time buyers. Built from 40M+ emails sent. Subject lines, timing, and full body copy included.

5 emails
Sequence length
4.1×
Avg ROAS on welcome
40M+
Emails sent in 2025
Free
Always

THE WELCOME SERIES IS YOUR HIGHEST-LEVERAGE FLOW

New subscribers convert at 3–7× the rate of your general list. They just raised their hand. They want to hear from you. But most brands blow this window with generic 'thanks for signing up' emails.

This template is built for D2C brands doing $500K to $20M/year who want to turn a pop-up subscriber into a paying customer within 10 days.

THE TIMING LOGIC MATTERS MORE THAN THE COPY

Email 1 should send within 5 minutes — not 1 hour, not 24 hours. The subscriber is still on your site. They're hot. Every minute of delay costs you opens.

The gap between Emails 3 and 4 is deliberately longer (Day 4 to Day 7) because you want to let the social proof breathe before you push the offer.

HOW TO CUSTOMIZE FOR YOUR VERTICAL

The template includes vertical-specific copy variations for: fashion & apparel, beauty & skincare, health supplements, home goods, food & beverage, and pets. Each vertical has different purchase motivations and different objections to overcome.

WHAT'S INSIDE — PREVIEW

01
Email 1 — Welcome & Brand Story (immediate): The single most-opened email any brand sends. Template includes 3 proven structures by vertical.
Send: Immediately · Open rate: 68% avg
02
Email 2 — The Product Hero (Day 2): Your best-seller, front and center. How to frame the problem it solves. Copy formulas for 6 D2C verticals.
Product focus · Benefit-led copy
03
Email 3 — Social Proof (Day 4): Testimonials, UGC, star ratings. The email that converts fence-sitters. How to select and format proof.
Social proof · Trust signals
04
Email 4 — The Offer (Day 7): First-purchase discount or bonus. Timing logic for when to show it vs. hold it back.
Discount gate · Conditional logic
05
Email 5 — The Deadline (Day 10): Final nudge with scarcity. How to create urgency without feeling manipulative.
Urgency · Countdown · Plain text
06
SMS companion: 2-message SMS to layer on Days 1 and 7 for subscribers who opt in.
Klaviyo SMS · Compliance
07
Segmentation: How to split the sequence for male vs. female buyers, high vs. low AOV products.
Flow filters · Conditional splits
08
Benchmarks: Open rate, click rate, and conversion rate benchmarks by vertical.
Fashion · Beauty · Supplements · Home

FREQUENTLY ASKED

Should I include a discount in the welcome series?

Not in Email 1. Giving away a discount immediately trains subscribers to expect them. Hold it until Email 4, after you've established brand value. This approach typically generates 20–30% more margin than leading with a discount.

How long should each email be?

Email 1: medium (250–350 words). Email 2: medium. Email 3: short-medium (let the testimonials do the talking). Email 4: short (50–80 words). Email 5: very short (plain text, 30–50 words).

What if someone buys during the sequence?

Add a purchase suppression condition to each email so buyers exit the flow. Instructions are included. Klaviyo makes this straightforward with flow filters.

Can I use this for my agency clients?

Yes. This template is free to use and white-label for client implementations.

READY TO SCALE?

Free 45-minute D2C growth audit — we'll show you exactly where revenue is leaking.

Book Free Audit →
MORE FREE RESOURCES
ROAS CalculatorLTV CalculatorD2C Growth AuditKlaviyo Flow LibraryMeta Ads ScalingView All Resources →